Request Account & Data Deletion – Weeklo

Last updated: 19 Aug 2025

This page explains how you can request deletion of your Weeklo account and any associated synced data. Weeklo is published by Unique Pixel Studio.

Important: Weeklo stores data locally on your device by default. If you enabled cloud sync (Pro feature) and created an account, synced data is stored in Firebase (Firestore) under our project. This page covers deletion of that synced data and your account.

How to request deletion

To request deletion, send an email to our support team:

Email: support@weeklo.app
Subject line: Account Deletion Request
Include: the email address used for your Weeklo account (the one you use to sign in)

We’ll confirm your request and start the deletion process.

What we will delete

If you have a Weeklo account and/or use cloud sync, we will delete:

Your Weeklo account (Firebase Authentication record)
All synced planner data in Firestore (to-dos, tasks, lists, notes, labels, timestamps)
Any sync metadata tied to your account (e.g., last sync time, device links)

Note: Data stored only locally on your device is not transmitted to us and is not accessible by us. You can delete local data by uninstalling the app or using the in-app reset options (if available).

What may be retained (and why)

Some data may be retained only where required for legal, security, or billing reasons:

Purchase and subscription records (e.g., Google Play transactions for Weeklo Pro) retained by Google and/or us as required by tax and accounting laws.
Fraud prevention and security logs retained for a limited time where legally permissible.

We do not retain your synced planner content after account deletion.

Processing time

We aim to complete deletion within 30 days of verifying your request.
In rare cases (e.g., complex backups or legal holds), it may take up to 60 days. We’ll notify you if that happens.

Verification

To protect your privacy, we may ask you to verify your email or provide additional information confirming account ownership before proceeding.

Third-party services involved

Firebase (Google Cloud): Authentication and Firestore database (data is encrypted in transit and at rest)
Google Play Billing: Payment and subscription records for Weeklo Pro
AdMob (Google): Advertising services (not tied to your synced planner content)

Where applicable, these providers process data in accordance with their own privacy terms and applicable law.

Cancelling subscriptions

Deleting your account does not automatically cancel your Weeklo Pro subscription. To stop future charges, manage your subscription via Google Play → Payments & subscriptions → Subscriptions.

Questions?

If you have any questions before requesting deletion, contact us at support@weeklo.app.